Security & Trust: How to Recognize Legitimate Messages from Marketing Bienveillant (and Avoid Scams)
- Monique Michel
- 5 days ago
- 2 min read
Online security has become a major issue for both entrepreneurs and web professionals. In recent months, new cases of fraud and phishing attempts have been reported within the digital ecosystem, particularly messages pretending to come from web professionals or Wix partners.
At Marketing Bienveillant, transparency and trust are core values. This is why we want to clearly inform you and provide you with the right tools to identify legitimate communications and avoid any fraudulent attempts.
Why This Security Alert?
Some Wix users have recently received emails:
requesting urgent payments,
claiming fictitious security issues,
or demanding immediate actions on their website,
even though these messages did not actually come from their usual service provider.
In response, Wix has introduced an official Partner Verification Tool to strengthen security and protect users.
The New Wix Partner Verification Tool
Wix now offers a Partner Verification Tool that allows you to:
check whether an email address truly belongs to a professional who has collaboration permissions on your Wix site;
confirm that the person contacting you is officially linked to your project.
👉 To use this tool, you must be logged into your Wix account.
It is a simple, fast, and reliable way to make informed decisions before taking action.
How to Recognize Legitimate Messages from Marketing Bienveillant?
1. Our Official Email Addresses
To avoid any confusion, here are the only official email addresses used by Marketing Bienveillant:
Client communication & support📩
Bookings, session requests & services📩
Accounting, invoicing & administrative matters📩 roger.lapage@marketingbienveillant.com
👉 Any message coming from a different address should be treated with caution.
2. Clear and Consistent Communication Channels
Whenever possible, communication takes place via:
official professional email addresses,
your Wix dashboard,
or channels we already know and use together.
We do not use anonymous, temporary, or unidentifiable email addresses.
3. No Sensitive Requests via Unexpected Links
We will never ask you for:
passwords,
sensitive information,
or urgent payments through unexpected or suspicious links.
If in doubt, do not click.
Unsure? Verify or Contact Us Directly
If you receive a message that seems unusual or concerning:
use the Wix Partner Verification Tool (while logged into your Wix account),
or contact us directly using one of the official email addresses listed above.
We will be happy to check and clarify the situation with you, with care and transparency.
Our Commitment: Secure and Human-Centered Collaboration
At Marketing Bienveillant, we believe that quality digital support is built on:
trust,
clarity,
and security.
This approach reflects our commitment to protecting our clients—not only technically, but also on a human level.
Wix continues to strengthen security measures on its platform and actively encourages the reporting of any suspicious activity.
In Summary
✔ Communicate only via official email addresses
✔ Verify suspicious messages using the Wix tool
✔ Never give in to urgency or pressure
✔ Contact us if you have any doubts
Your peace of mind is an integral part of our collaboration.
